Affordable Lawn and Landscape ("we," "us," or "our") operates this website and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
Information You Provide Directly
When you contact us through our website, we may collect:
- Your name
- Phone number
- Email address
- Your city or location within our service area
- Service type you are requesting
- Any message or notes you provide in our contact form
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on each page
- Referring website or source
- General geographic location (city/region level)
This information is collected through cookies and similar technologies. See our Cookie Policy for more details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and inquiries
- Schedule services and communicate about appointments
- Send relevant lawn care tips, seasonal reminders, or promotional offers (if you subscribed)
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Share Your Information
We may share your information only in the following limited circumstances:
- Service providers: We may use trusted third-party tools (such as email delivery services or analytics platforms) that process data on our behalf. These providers are contractually required to protect your data.
- Legal requirements: We may disclose your information if required by law, court order, or to protect the rights and safety of our business or others.
- Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.
4. Cookies
Our website uses cookies to improve your browsing experience and collect analytics data. You can control cookie preferences through your browser settings or through the cookie consent banner on our site. For full details, see our Cookie Policy.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are typically retained for up to 2 years. Newsletter subscriber data is retained until you unsubscribe.
6. Your Rights (CCPA / Michigan Residents)
If you are a Michigan resident, you have the following rights under applicable privacy laws:
- Right to Know: You may request details about the personal information we have collected about you.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Opt Out: You may opt out of any sale of your personal information (note: we do not sell personal information).
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites, including our Facebook business page. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
9. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us: